Mobile Apps for Efficient Management
Connect your teams and service providers through purpose-built mobile applications
BackDoo – Operations App
The mobile coordination app for authorised teams and local service providers
Built for Your Team
BackDoo is designed for authorised users and local check-in, cleaning and maintenance providers. It keeps tasks, communications and updates organised in one place.
With real-time task assignments, checklists and instant notifications, users can coordinate work efficiently and maintain clear, documented workflows across properties.
Office Team
Stay in full control of reservations, calendars, accounting (optional), and team workflows-coordinating every property from one central dashboard.
Owners
Access a clear overview of performance and upcoming stays, with the right visibility, without being overwhelmed by operational details.
Check-In Providers
See arrivals in real time, follow check-in procedures, complete walkthroughs, and report issues instantly, keeping guest handovers smooth and documented.
Cleaning Providers
Receive cleaning assignments, follow property-specific checklists, and confirm completion with notes and photo reports, so standards stay consistent across every unit.
Maintenance Providers
Get maintenance requests, track work orders, and log completed repairs with photos and comments, so nothing is missed and response times improve.
Why BackDoo Transforms Operations
Instant Communication
Share updates instantly with authorised users and local service providers, keeping booking and task information aligned in real time.
Offline Access
Access assigned tasks, property instructions and checklists even with limited connectivity, with updates synchronised when the connection is restored.
Complete Visibility
Track reservations, assigned tasks, progress and reported issues from one central platform.
Accountability
Use time-stamped updates, checklists, notes and photo reports to maintain clear responsibility for every assigned task.
Faster Coordination
Connect authorised users, Property Owners and independent local providers through clear workflows and real-time notifications.
White-Label Guest App
Branded guest communication under your own name
Your Brand, Your App
Take your guest experience to the next level with a custom-branded mobile app for your guests. Available as an optional add-on, this white-label solution puts your brand in your guests’ pockets.
Provide a seamless, modern experience while keeping guest information and communications organised under your brand.
Direct Guest Chat
Keep direct guest communications organised in one place under your brand, alongside messages received through connected booking channels.
Live Check-In Tracking
Guests can receive real-time arrival updates and communicate with the authorised local check-in provider, where this service is available.
Smart-Home & Access Options
Offer a smoother arrival experience with optional integrations for access, devices, and property automation-managed from the guest app.
Post-Stay Offers & Repeat Bookings
Send post-stay offers to eligible guests and encourage future direct bookings, subject to their communication preferences and applicable booking-channel conditions.
Custom Development Available: The Guest App can be developed and customised to match your branding, communication workflows and operational requirements. Contact us to discuss features, implementation times and pricing.
Your Brand Here
A fully customised guest communication and stay-information app featuring:
🎨 Your Branding
💬 Guest Messaging
📖 Digital Guidebook
🔑 Access Information
🛎️ Service Request Coordination