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Our support

Get help with your Accomodoo account, bookings, calendar synchronisation, user access and day-to-day workflows. We typically reply within 1 business day.

Pre-sales questions

Evaluating Accomodoo for your short-term rental business? Tell us about your properties, booking channels and user roles, and we’ll recommend the most suitable setup and arrange a quick demo.

Knowledge Base

Product documentation and setup guides for Accomodoo-calendars, bookings, roles & permissions, check-in and cleaning-provider workflows and owner access.

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Frequently asked questions

What is Accomodoo, in one sentence?

Accomodoo is a booking, distribution and administration platform that combines a booking engine, channel connectivity, calendar control, guest communications and operational workflows in one place.

Can I connect Airbnb, Booking.com, Vrbo and direct bookings?

Yes. Accomodoo supports connected booking channels and a direct booking engine, helping keep reservations, calendars and availability aligned across platforms.

Do you support accounting and reporting?

Yes. Accomodoo can include accounting integrations and operational reporting features, depending on your selected configuration and requirements.

Who is Accomodoo built for?

Property Owners, professional short-term rental operators, office teams, Property Managers and authorised check-in, cleaning and maintenance providers, each with role-based access.

How does the role-based access work?

Each user receives permissions based on their role: local providers can access assigned tasks and checklists, Owners can view authorised property information, and office users can manage bookings, calendars and workflows.

How do pricing and onboarding work?

Pricing is based on your portfolio size, channels, and required features. After a short call, we propose the best plan and a clear go-live timeline, and you can start with a trial if needed.