Website Terms and Conditions (accomodoo.com)

1. About us

The website accomodoo.com (the “Site”) is operated by ACCOMODOO.COM LTD (“Accomodoo”, “we”, “our”, “us”).

Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom Company number: 16327953 ICO registration: ZB978729

Contact: legal@accomodoo.com Complaints: complaints@accomodoo.com

2. Definitions

“Content” means all text, graphics, software descriptions, images, tools and materials on the Site.

“Platform” means our software platform and related tools, including demos, trials, onboarding, support and documentation.

“Property Owner” means the owner of a property distributed through the Platform, who is the lessor and supplier of the accommodation.

“Guest” means a person who books accommodation through a booking website operated by Accomodoo or through a third-party booking channel.

“Guest Information and Support Services” means the provision of information and data processing services supplied by Accomodoo to Guests remotely from the United Kingdom, under the separate terms published on the relevant booking website.

“You” means any user visiting or using the Site.

3. Acceptance and changes

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site. We may update these Terms by publishing a revised version on the Site. Any changes apply to use of the Site after the updated Terms are published and do not retrospectively alter any separate agreement already entered into.

4. Permitted use and prohibited activities

You may use the Site only for lawful purposes. You must not:

  • attempt unauthorised access to the Site or any accounts or systems;
  • introduce malware or harmful code;
  • scrape or harvest data without written permission;
  • interfere with security, performance or availability;
  • misuse forms or submit unlawful, misleading or infringing content.

We may suspend or restrict access where we reasonably believe these Terms have been breached or to protect users and systems.

5. No reliance (information disclaimer)

The Site and Content are provided for general information only and do not constitute legal, financial, tax or professional advice. You should obtain appropriate independent advice before acting.

6. Platform, accommodation and separate agreements

Access to the Platform by Property Owners is governed by a separate agreement and is provided free of charge. No commission or other consideration is payable by a Property Owner to Accomodoo, and Accomodoo does not deduct any commission from the rental amount due to the Property Owner.

The accommodation is supplied by the relevant Property Owner, who is the lessor and the contracting party with the Guest. Accomodoo does not own, let, locally manage or supply the accommodation and does not provide services at the property. Check-in, cleaning and any other local services are supplied and invoiced by independent local providers.

Accomodoo’s paid services are the Guest Information and Support Services. They are supplied to Guests, invoiced to them separately, and governed by the terms published on the relevant booking website.

Use of the Platform or of any other service may be subject to separate written terms, including subscription terms, software agreements, trial terms or data-processing agreements. If there is a conflict, the relevant separate written agreement prevails in relation to the applicable service.

7. Accounts, trials and access

Where the Site links to sign-in or account features, you are responsible for maintaining the confidentiality of your credentials and for activities under your account. We may limit or revoke access to protect security or enforce these Terms.

8. Intellectual property

All intellectual property rights in the Site and Content belong to Accomodoo or our licensors. You may not copy, reproduce, modify, distribute or exploit Content for commercial purposes without our prior written consent.

9. User submissions

If you submit information via the Site, such as enquiries or forms, you confirm it is accurate to the best of your knowledge and does not infringe third-party rights. We may use submissions to respond to you and to operate and improve our services, consistent with our Privacy Notice.

10. Privacy

Our collection and use of personal data is described in our Privacy Notice. By using the Site, you acknowledge that you have read it.

11. Limitation of liability

Nothing in these Terms limits liability that cannot be excluded by law, including fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

To the maximum extent permitted by law, we exclude implied warranties and are not liable for losses arising from:

  • reliance on Site Content;
  • interruptions, delays, security incidents or malware beyond reasonable control;
  • third-party websites or services linked from the Site.

If you are a business user, indirect and consequential losses, including loss of profit, business or goodwill, are excluded to the extent permitted by law.

12. Third-party links

The Site may link to third-party sites or services. We do not control them and are not responsible for their content, terms, privacy practices or availability.

13. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where mandatory consumer laws provide otherwise.

14. Contact and complaints

Legal and privacy enquiries: legal@accomodoo.com Complaints: complaints@accomodoo.com